When you contact with us for support. You need give the Item purchase code that you got when purchasing our theme.
How to find your purchase code
- Log into your Envato Market account.
- Hover the mouse over your username at the top of the screen.
- Click ‘Downloads’ from the drop down menu.`
- Click ‘License certificate & purchase code’ (available as PDF or text file).
Here is an example of a PDF License certificate and purchase code: